ParadeSmart

Help Center

Guides, tutorials, client resources, and answers for every stage of your parade — from setup to event day to wrap-up.

New to ParadeSmart? Start here.

Everything you need to get your parade set up, your builders loaded, and your tickets live — in the right order.

Getting Started Client Setup Forms Video Tutorials FAQ
Help Topics
Setup Getting Started Account setup, setup forms, Web Manager login, parade settings, DNS configuration, and previous year data. Covers: Setup forms · Login · Parade Settings · DNS Ticketing Ticketing Stripe setup, ticket types and pricing, coupon codes, complimentary tickets, scanning, receipts, and troubleshooting. Covers: Stripe · Ticket Types · Scanning · Coupons Content Homes & Builders Add and manage builders and homes, GPS coordinates, custom fields, map pins, and bulk CSV imports. Covers: Builders · Homes · Maps · CSV Import Revenue Advertising Create and manage sponsor ads, upload banner images, choose placement areas, and track click performance. Covers: Ad Setup · Image Specs · Placements · Analytics Engagement Voting & Awards Set up People's Choice voting, configure voting rules, and view live results by category. Covers: Categories · Settings · Live Results Analytics Reports & Analytics Run all 15+ reports — ticket sales, scan counts, demographics, ad performance, and more — all CSV-exportable. Covers: 15+ Reports · CSV Export · Master Export Access Users & Permissions User roles, adding staff, builder logins, scan stats, the Reset button, and multi-home confirmation. Covers: 5 Roles · Builder Logins · Scan Stats Content Website & App Content Create web pages, manage the app menu, set up virtual tours, and get exact graphic specs for your app and ads. Covers: Web Pages · App Menu · Splash Screen · App Icon Reference FAQ 35 answered questions across four audience tabs — Coordinators, Builders, Attendees, and Technical. 35 Questions · 4 Audience Tabs
Client Resources & Tutorials
Forms & Setup Client Resources

New Event Form, Ticketing Setup Form, Website Information Form, and the Builder Self-Entry Guide. Everything you and your builders need to get started.

View all resources Video Walkthroughs Tutorials

Step-by-step video tutorials covering the full platform — from initial setup through analytics and event wrap-up. Watch before you build.

Browse tutorials
Still need help?

Our support team is here before, during, and after your parade.

Real people. Real help. Email us at support@paradesmart.com

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